How to Manage Your Tracking — Edit, Share, Stop, Download

STEP 1

Open My Tracking

Menu → Manage Tracking. Active trackings show at a glance — trucks and e-way bills, destination, updates left, frequency.

STEP 2

Edit the schedule — with fair refunds built in

Edit My Tracking lets you extend or shorten the days, and switch frequency. Going from twice daily to once? Choose which slot to keep — and the difference comes back instantly (the button says it plainly: “Keep only 8 AM — refund 12”).

STEP 3

Stop anytime — instant refund

The Stop button states the exact refund before you confirm. One tap, and it is done.

STEP 4

Every refund is on the record

Open Payment History and the refund sits there as its own entry — your complete credit trail in one place.

STEP 5

Share the tracking with your consignee or client

No screenshot needed — because it is even simpler: enter your consignee’s WhatsApp number or email as a delivery channel when setting up (or add a second channel anytime mid-way), and the updates flow to them directly. They do not need a LorryCare account.

Want to change a channel instead of adding one? Stop the tracking (unsent updates refund automatically) and restart with the new channel — the journey already captured carries forward into the new tracking.

STEP 6

See the whole journey

View toll journey lists every crossing recorded during your tracking — across all vehicles on the bill, if the truck changed.

STEP 7

Download or share the report — free

Save / share report gives your complete tracking record as PDF, CSV spreadsheet or text — or share it straight from the phone. A clean document for your files or your client.